Shipping Information
Free tracked delivery to the UK
Orders are processed within 1 to 2 working days. Delivery to the United Kingdom usually takes 6 to 10 working days after dispatch. All orders include free tracked shipping with no minimum order value.
Orders are processed within 1 to 2 working days. Delivery to the United Kingdom usually takes 6 to 10 working days after dispatch. All orders include free tracked shipping with no minimum order value.
Tracking your order
You will receive a shipping confirmation email with your tracking number as soon as your order is dispatched. Use our Track Order page to check your delivery status at any time.
Where we ship from
Orders are dispatched from our fulfilment warehouse. Some products ship directly from our supplier warehouse in China. This does not affect your consumer rights in any way.
Delivery outside the UK
At this time we deliver to the United Kingdom only.
Damaged or missing orders
If your order arrives damaged or does not arrive within the expected timeframe, contact us at contact@softstead.co.uk and we will resolve it promptly.